Why Transaction Decline

There could be various reasons why a transaction is declined or didn't went through completely, please review these points for recheck.

  • Wrong Credit Card No
  • First-time making online purchase 
  • There is not sufficient funds available to cover the transaction
  • Your bank has limit on your credit card spending (consult your bank)
  • Your Bank refused transaction (consult your bank).
  • Your Bank does not allow Internet transaction (consult your bank to activate online transaction for your card).
  • Shipping & Billing Address are different (contact us for further verification so that we can process your transaction)
  • IP is different than your card issuing country (please check your computer or phone if you are using proxy or traveling to another country, we may ask further verification in this case)
  • Black Listed Credit Card
  • Larger than normal order
  • Multiple Payment attempts using different Credit Cards
  • Transactions placed on multiple cards all shipping to a single address 
  • Multiple transactions on one card over a short period of time
  • Multiple transactions on a card with a single billing address, shipping to multiple addresses
  • Multiple cards used from a single IP address
  • Orders from Internet addresses that make use of free e-mail services
  • The card has not been reported lost or stolen (although it may in fact be lost, stolen or compromised [card details improperly obtained or copied] and the card owner is unaware). 

In case if you are sure that none of above problem relates to your transaction then please contact our support via email info@evatrends.com or talk to us direct via skype evatrends. We will do our best to resolve the problem after consulting with our credit card processor.