Replacement, Returns & Refund
Return & Refund Policy
We want you to feel confident shopping with us.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Conditions
- Items must be unused, unwashed, and in original condition
- Items must be returned in original packaging
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Exchanges
If you received a defective or incorrect item, please contact us and we will arrange a replacement at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Support
If you have any issues with your order, please contact us at info@evatrends.com — we will do our best to make it right.
Our support team is always ready to facilitate the customers. You simply need to use the “Contact Us” page for any queries, and we would be delighted to help you resolve your problems.